The coronavirus disease 2019 (COVID-19) pandemic has catalyzed profound transformations in health care delivery systems, including an abrupt shift toward telemedicine. Synchronous telemedicine modalities such as videoconference and telephone can facilitate much needed access to care while minimizing the risk of exposure for patients, providers, and the surrounding community. Yet, some telemedicine modalities such as videoconferencing entail the use of digital tools and technologies that may not be equally accessible to all patients. This talk presents results from two studies examining the use of telemedicine by safety net providers in New York State during the first wave of the COVID-19 pandemic, and offers recommendations to promote access and equity in telemedicine in a post-COVID society.
This is an event of the Office of Academic Clinical Affairs (OACA), hosted by the Center for Bioethics, and supported by the following U of MN units: the School of Nursing, the College of Pharmacy, and the Medical School.